The Slow Hunch Podcast: Episode 4 with Jam CEO Dani Grant

On this episode of the Slow Hunch Pod I'm so excited to welcome my old friend Dani Grant who is the CEO of USV's portfolio company Jam. Dani and I got to know each other dating back to when she was an analyst at USV from 2018 to 202. During that time we had a blast working together on lots of things, including making investments, writing blog posts together and building apps together.

One of the things that always stood out to me about Dani is the infectious energy that she brings to the process of building things, especially building things as a team. And that's what her company Jam is all about: Jam build tools that help product and engineering teams fix bugs and collaborate on improving products in ways that are not just efficient but joyful and fun.

In our conversation we'll talk about Dani's journey leading up to building Jam, all the way back to her childhood in mountain view where she got the bug for building, and including some of her tips for cultivating curiosity, building a personal professional network, and helping teams achieve their highest potential.

As always, you can listen to this episode on Spotify, Apple or wherever else you consume podcasts and can watch the full video on YouTube:

The Slow Hunch Podcast: Episode 3 with Steven Johnson

I'm so excited to hit publish on the latest episode of the Slow Hunch Podcast, where I chat with author, thinker and creator Steven Johnson.

As anyone who's read this blog over the years knows, the idea for the concept "The Slow Hunch" comes from Steven's book Where Good Ideas Come From. I've always loved that book and have drawn so much inspiration from it over the years.

One of the key ideas in WGICF is the "Commonplace Book", which was essentially a scrapbook of ideas, notes, and thoughts, typically kept by some of history's great thinkers. Steven chronicles how thinkers like Darwin used a commonplace book not just to capture their own thoughts, but to paste notes from readings and others' ideas. And, most importantly, the key to making a commonplace book work was committing to re-reading the notes over time, on the chance that connections likely exist that you might not have realized previously. Thus, laying the groundwork for turning Slow Hunches into big breakthroughs.

Shortly after reading the book (nearly 15 years ago now), I wrote this post seeking a digital version of the Commonplace Book. A way of replicating this experience but using digital tools and stitching together notes, ideas and thoughts from across our digital lived experience.

It took a while, but now with the advent of LLMs, it's more possible than ever to build such tools. And in fact, and of course, Steven has actually been working on one -- for the past several years he's been working with the team at Google Labs to build NotebookLM, and AI-powered commonplace book.

In my conversation with Steven, we talk about his personal Slow Hunch on the path to "tools for networked thought" -- spanning his first explorations with Hypercard in the 1980s all the way to his work on NotebookLM today.

As always, the episode can be found on Spotify, Apple Podcasts, YouTube, and anywhere else you might catch a pod. Enjoy!

Leverage

In the last few weeks, I've found myself in the middle of several very complex negotiations. Getting something done in any negotiation requires leverage. But leverage is tricky. You need to have it to drive an outcome in your direction, but you want to be careful using it.

Brazenly using leverage can be effective, but it's somewhat distasteful, and can create bad blood / tarnish relationships. Leverage is also slippery and elusive. It may be that you have it, but sometimes it's not necessarily 100% clear, and things can change quickly.

Taking these two things together, I always find that it's wisest to try and understand what your leverage is, but also avoid wielding it too openly. Both because you may not actually have as much as you think, and if it turns out that you don't, you end up exposed as someone who's not afraid to use it.

But all that said: navigating real-time contentious situations is a good reminder that leverage is best built up over time, and planned ahead for as much as possible. That way, when it comes time you use it, you can a) be sure you actually have it and b) use what you have as modestly and comfortably as possible.


Image from Getty on Unsplash

Low-Fi Computing

Our life is increasingly dominated by screens. Giant screens in public spaces; TVs everywhere in bars and restaurants; everyone standing around and walking around with their faces in their phones; watches, glasses and goggles with screens built-in, etc. "Screen time" is a thing.

Screens are amazing: full of information and entertainment. But they are also exhausting and over-stimulating.

It feels to me that, one way or another, we're poised to experience some amount of cultural backlash against so many screens. I can already start to sense it, as I spend time with my teenage kids -- while they are certainly on screens quite a bit, I can tell that they realize that it's a lot, and they seem to actively seek out escapes from the screen (as much as they understand that the screen can be an attractive escape from the real world).

In particular, I'm curious about digital interfaces that manage to capture the value & utility of being connected, but strike a different tone in terms of experience.

For example, I've been experimenting with the Meta Ray-Ban glasses for a while now, and while they aren't perfect, the experience of taking a photo or video without sticking my face in my phone is refreshing. That said, smart glasses are also clearly a step towards a more immersive, rather than less immersive tech experience, which has other potential drawbacks.

In terms of more visually interactive devices, the Kindle is probably the most successful example of this kind of "low-fi" computing. While it's also not perfect, and I still personally prefer to read a paper book, it doesn't scream "I AM A COMPUTER" quite the way other tablets do, and there's just something about the posture of reading on a Kindle (compared to a phone, for sure) that just feels more healthy and nature.

I am curious to see whether such an approach could work for other kinds of products that come closer to the experience of phones and tablets. I was surprised to learn recently that the ReMarkable tablet has sold over 1mm units (that's a 2021 number, so it must be materially larger now). I tried an early version and didn't have a great experience, but I've always liked the idea. I've been following the development of the Techless phone which is a Kindle-like "dumb phone" targeted at teens, but haven't tried it yet, as well as the Daylight tablet, where I'm currently waiting on a pre-order. I'm somewhat more skeptical of the Techless approach which would seem to position the low-fi item as a "starter" phone, and am somewhat more drawn to the Daylight approach which positions low-fi as "premium".

I'm excited to see more experiments in low-fi computing, and am very curious to see which form factors and user experiences prove to be appealing to mass audiences.


Photo: Stanley Kubrick. Life and Love on the New York City Subway. Passengers reading in a subway car. 1946. Museum of the City of New York. X2011.4.10292.30D (link)

Doing Less, More

It's such a cliche to say that "less is more" but it's so often the case.

We often advise companies we're talking to to raise less money than they otherwise might. Raising less now typically means less dilution. It can also mean more focus. Often times, raising too much means spending too much, or growing the team faster than makes sense, ultimately slowing things down.

Often times doing less means accomplishing more. What I mean by this is: doing something "perfectly" or "bigly" or whatever, often adds pressure, which can often lead to accomplishing less. This is the "perfect as the enemy of good" version of more. I most often see this expressed in forms like, we are encouraging our analysts at USV to write blog posts or develop internal decks/memos more quickly with less pressure, to get them out in the world and get feedback. My partner Jared encapsulates this well in Shitty First Drafts. This is also the theory behind Minimum Viable Products (MVPs). Often times, waiting to do more results in accomplishing less (and feeling worse along the way).

More stuff also means more responsibility. More pressure, more weight, more cost, etc etc. I'm definitely not a Marie Kondo minimalist, but I do understand this point of view. While I love stuff, I also like to pack light.

I'm writing this now mostly as a reminder to myself about how much I value this overall approach.

The System-of-Record Network Effect

I was sitting with an investor friend earlier this week, describing the kinds of things that USV likes to invest in. She asked if USV invested much in SaaS (Software as a Service), and I said no, not really. But yes, in certain cases, especially where there is a network to be had, and I mentioned that one kind of network we like to invest in is a system-of-record style network.

The canonical example is our portfolio company Carta, which is certainly SaaS, but really, it's system-of-record, grounded in ownership interests (starting with equity ownership in startups) as the foundation record that binds the system together. From there, many stakeholders can engage and collaborate, all based on the shared interest in the records at the heart of the system.

Since the beginning of USV, we have always asked the question: "is this a tool, or can it become a network?" In the early days of Carta (f/k/a eShares), you could look at it as a tool for managing cap tables, or you could look at it as a network of assets and stakeholders.

The system-of-record network effect is also at heart of why blockchains are interesting. They are, by definition, ledgers that track the relationship between digital assets (money, date, etc) and a wide variety of stakeholders.

With any system of record, the more data and records that the system holds, and the more stakeholder identities that interact with it, the more valuable it gets. It's no surprise that the enterprise ERP systems (eg., SAP, Oracle, Microsoft, Salesforce, etc) that form the systems-of-record for most large companies are extremely highly valued and long-term durable.

Perhaps all of this is obvious. But it has proven to be a helpful frame for us as we continue to consider software applications in a wider variety of contexts. For example, CarbonChain is building a system-of-record around carbon accounting, and Odyssey is building a system-of-record around financing and operations of distributed energy resources in emerging markets.

Becoming a system of record is not easy -- it requires placing oneself at the center of someone else's workflow and digital life. Open source solutions (e.g., blockchains) are well suited to it because bring a high level of transparency and trust. Digitizing an asset type that was previously analog and making it 100x more useful is another way to generate enough momentum to get there.

And with that, I will hit publish, and as I do so, this post will get recorded -- permanently -- in the arweave blockchain which provides the system-of-record datastore for this blog!


Cover Photo by blocks on Unsplash

The Slow Hunch Podcast: Episode 2 with Muneeb Ali

The middle of a crypto (and broader financial) market meltdown is perhaps an apropos moment to introduce my second podcast guest: Muneeb Ali, the co-founder of Stacks.

Stacks is a "Bitcoin L2", meaning a system for scaling and expanding the usefulness of the bitcoin network, by making it less expensive and more programmable.

The "Slow Hunch" that Muneeb has followed for over a decade is the idea that blockchain networks can and will be used for more than just financial transactions.

USV invested in the the precursor to the Stacks project back in 2014 -- at that time, the focus was a project called OneName, which can be thought of as an "app" (for digital identity) on top of what would become the Stacks "platform".

We believed then, as we do now, that cryptonetworks and blockchain technology are not just financial technology but also "internet" technology and will, over time, change the way that many internet applications are built.

This has indeed been a slow hunch so far. In 2014, the technology infrastructure was so far away from supporting consumer use cases in a smooth way. One could argue that that's still true today, a decade later -- though the advances, especially in the last 2 years, have been remarkable.

Aside from the "if" of this slow hunch, there is the "how". In 2015, Ethereum launched on very much the same thesis of a highly programmable blockchain. And over the years since, it has used an "L2" (aka Layer 2) approach to scaling -- with a highly secure, but slow and expensive base layer, paired with an ecosystem of faster/cheaper L2s on top.

Where the Stacks project has differed is in this approach -- believing that Bitcoin makes more sense as the base layer, given its simpler approach and more reliable security. Muneeb and the Stacks team believe that this approach is more consistent with the "stack" of internet protocols, built around the highly simple, but extremely durable, IP protocol.

I hope you enjoy my conversation with Muneeb.

Get the episode on Spotify / Apple / RSS / Youtube

Introducing The Slow Hunch Podcast, and Episode 1 with Fraser Kelton

Today I'm excited to introduce two things:

1/ I'm starting a podcast series along the same theme as this blog. The Slow Hunch Podcast will dive into the twists and turns, ups and downs, near misses, minor miracles, and personal plights behind the stories of "overnight successes", big breakthroughs, and ideas that in hindsight seem obvious but weren't always that way.

2/ Could not be more thrilled to welcome my first guest on the pod, my old friend Fraser Kelton.

Fraser and I first worked together a decade ago when USV invested in his last company Koko: an AI company focused on mental health that was ultimately acquired by Airbnb. My time working on the Koko board was a major introduction for me to the ML / AI tools & techniques of that earlier era. During Fraser's time at Airbnb, OpenAI released their seminal research that paved the way for what we now think of as modern AI / LLMs. Inspired by this advance, Fraser joined OpenAI as Head of Product and was part of the team that launched ChatGPT and changed everything. He's now a partner at Spark Capital, on a mission to support founders on their journeys of discovery.

I hope you enjoy the conversation. You can find the podcast here, which includes links to Apple and Spotify for audio. And you can find the full video conversation on Youtube, and embedded below.

Moving Weaknesses into the Strengths Column

A few months ago, I started working with a coach, which is something I probably should have done a long time ago. We recommend it broadly for CEOs/leaders in our portfolio for a reason.

Last week, we were talking about my strengths and weaknesses, and Alisa suggested something simple, yet profound, which was: looking for ways to move things that I know to be weaknesses into the strengths column, by changing how I approach them.

In my case, I tend to be stronger at collaborative work, and somewhat weaker at solo work (this is a generalization but a decent enough one for these purposes). Said differently: I really give and gain a lot of energy when working collaboratively / live on things with others, and have a harder time prioritizing and motivating on things totally on my own.

So, one way to handle that knowledge is to work on ways to improve directly on those solo things -- for example, by blocking time on the calendar more effectively, making better use of AI tools to speed certain tasks up, etc. It's obvious to begin by focusing in this direction, which you could bucket as the "strengthen the weakness" approach.

A perhaps less obvious approach would be to "move the weakness to a strength".

For example: every quarter at USV we update our internal valuations of all of our holdings, and each partner does this independently for the investments they manage. For no good reason, I tend to fall behind on this and do it at the last minute, and it's annoying for everyone.

Today, I got on with one of our fantastic finance team members, and together we went through my list. This had a multi-part benefit: 1/ it got done, and quickly; 2/ by doing it together, we actually investigated a flagged a few things that required follow-up from others on our team and 3/ it was fun.

So, what we have decided to do going forward is: rather than the finance team bugging me to remember to do these myself each quarter, we're just going to pre-book a 30 minute call to do it together, which will be a much better approach for all the reasons I mentioned above.

In this particular case, I feel so so lucky to have the benefit of an amazing team at USV, where I can really leverage this particular strength area (not just my own, but ours as a team).

But regardless of the particulars of any person's strengths and weaknesses, I'm intrigued by this idea that in addition to just focusing on improving our weaknesses, we can also look for opportunities to replace a weakness with a strength, and that may end up being the more realistic / effective path.

#personal#productivity

Superpowers

We are living in a wild moment as it relates to the intersection of computing and humanity.

I have been thinking of it in terms of the “superpowers” we are about to unlock. (For the moment I’m mostly thinking about personal/consumer superpowers, vs more systemic or industrial)

Broadly, I think if two categories of superpowers: AI and crypto.

The AI superpowers are more immediately tangible, and include:

  • Talking (via voice, chat or otherwise) to computing devices of all kinds and getting a crisp, informed answer

  • Not having to worry about how or where your personal information is stored, yet being to access all of it seamlessly and instantly

  • Having super high quality help immediately available for nearly any task

Crypto superpowers are a bit less visible, and many of them may not fully kick in on a consumer level until there are more established network effects, but they include:

  • Being able to digitally transact, seamlessly across apps, products, and borders. This spans all types of “transactions” — payments, earning, social gestures, etc

  • Related: Having a digital identity that works seamlessly across apps, services, protocols and borders -- and that is "owned" by you directly

  • Having the ability to discern the provenance of certain pieces of data and content (eg via zero knowledge proofs and other forms of cryptographic attestations) — will be increasingly important with more AI!

Interestingly, AI and crypto superpowers have something in common: they both increase interoperability and composability of digital system, artifacts and assets. But another way: they both break down annoying digital silos, albeit in different ways. AI connects digital systems because language (via LLMs) is the ultimate interoperability base layer. Crypto connects digital systems by putting digital identity in the hands of the user, and by the open source automation of digital interactions (aka smart contracts)

I am so excited for both of these paths to continue developing — in parallel and then together.